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Privacy Policy

Last updated: April 12, 2026

Introduction

DeepPair ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information in the following ways:

Account Information

When you create an account, we collect your email address, password, and any profile information you provide.

Trading Data

We collect information about your trading preferences, signals generated, and trading pairs you analyze to improve our AI models and service quality.

Technical Data

We automatically collect device information, IP address, browser type, operating system, and pages visited to understand usage patterns and optimize performance.

Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze site usage.

How We Use Your Information

We use your information for:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending transaction confirmations
  • Sending marketing communications (with your consent)
  • Responding to your inquiries and providing customer support
  • Analyzing user behavior to improve our AI trading signals
  • Detecting fraud and ensuring security
  • Complying with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale
  • With Your Consent: When you explicitly authorize sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at privacy@deeppair.com.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

DeepPair is not intended for users under 18 years old. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of DeepPair after changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@deeppair.com

Website: deeppair.com